Customer Service Team

Susan M. Isard

Director, Customer Service

With more than 25 years experience with Intrawest/Intracorp, Susan provides the team with a wealth of knowledge and experience in the field of Real Estate and Customer Service. She remains committed to company standards while attempting to ensure homeowner satisfaction.

Kimberly Gabrielson

Customer Service Representative

Kimberly returned to the University of British Columbia as a mature student, graduating in 2005 and joined Intracorp shortly after. Her primary goal is always to work to assure customers concerns are addressed as efficiently as possible.

Heather Abele

Customer Service Administrator

After several years working in the travel industry, Heather decided to move into the field of Real Estate and joined Intracorp in 2004. Heather will be the first member of the Customer Service team you speak with and she will always do her best to assist.

Karen Limcangco

Customer Service Assistant

A graduate of LaSalle College in Montreal, Karen joined the Intracorp Customer Service team in February, 2009. She brings with her a background in interior design and the hospitality industry. Karen is the first person you'll connect with in the Customer Service department. She'll help you with your concerns and schedule a service appointment for you, should you need one.

Nick Canosa

Senior Warranty Supervisor

With more than 25 years experience with Intrawest/Intracorp, Nick has a depth of experience any company can only envy. Nick is known for his willingness to find a solution to even the most obscure and challenging problem while maintaining a positive, professional attitude.

Bill Atherley

Warranty Supervisor

After living in Alberta for a number of years, Bill returned to the Lower Mainland with his family and joined Intracorp in 1999. Bill takes great pride in his work, making every effort to insure our customers can fully enjoy their new homes.

Dan Harder

Quality Control

With over 35 years of experience in the construction industry, Dan has lived and worked in Saskatchewan, Alberta, Washington state and British Columbia. He has firsthand familiarity with many aspects of the industry, and has worked in Customer Service both in Seattle and in Intracorp's Vancouver operation. He's been with Intracorp since 2007.