Customer Service

We're here to help make your new home ownership experience as worry-free as possible. Access your online Homebook, meet the Customer Service Team or make a Service Request.

Customer Service Team

Meet your Intracorp Projects Ltd. Customer Service Team or contact them at vancouverservice@intracorp.ca or call (604) 801-7015.

Warranty Information

Where do you live? Jacobsen (Vancouver) Vista Place (North Vancouver) Chancellor Hall (Vancouver) Chancellor Row (Vancouver) Glenmore (South Surrey) Highland Park (South Surrey) Stirling House (Vancouver) Ventana (North Vancouver) Centrepoint West (Burnaby) Centrepoint (Burnaby) Camera (Vancouver)

Customer Service Request Form

If you haven't been able to quickly resolve your concerns with your Homebook, please fill out our Service Request form and we'll get back to you as soon as possible. Service Request.

Frequently Asked Questions

Be sure to check out our FAQs. You might be surprised by what you'll find there. It could answer your concern without having to go to the trouble of filling out a request form.